It is the policy of NCBI to obtain the views of people who use our services, about the services provided and the way in which they are delivered. We encourage feedback from those who use our services, their families, friends, and advocates as well as the general public, who may have suggestions to make to NCBI. Complaints will be viewed as opportunities to inform and to continuously improve the quality of service provision.
Should you wish to make a suggestion, comment or complaint please complete the complaints form and return it to your local NCBI office or email it to info@ncbi.ie.
NCBI's Complaints Policy [Word, 81KB] is available to read in full.