By Elaine Howley
Here is what those entitled to free travel should know.
- The Department of Social Protection is keen for all those who have free travel passes to replace these as soon as possible.
- Old Travel Passes are still valid although some staff of public transport companies would lead us to believe otherwise.
- By November 2017 this will no longer be the case and only new Public Service Cards will be accepted from persons entitled to free travel.
- There is a perception that we need to wait until we are invited by the Department of Social Protection to make the transfer and this is not the case.
- Anyone with an old travel pass (regardless of what condition it is in) should make contact with their local welfare/DSP office to arrange an appointment to apply for the new public services card.
- If there is an office other than the one closest to your home, that for whatever reason is more accessible for you, the DSP will facilitate you.
- When phoning to make appointment make sure to check what you need to bring with you to the appointment.
I have gone through the process and can assure people that it is painless, however, when asked to enter a number on the key pad you should know that the key pad is not necessarily laid out like a telephone with 1 2 3 across the top. It may be upside down like the keypad on the right hand side of a computer key board. This was the case in the office I went to, so it meant that the numbers were laid out upside down, with 7 8 9 across the top, 4 5 6 in the middle and 1 2 3 across the bottom.
If anyone has any queries or comes across any issues in relation to this please contact
Elaine Howley, Director of Policy & Advocacy on email@example.com or 01 8307033.