In the coming months, as soon as Legislation has passed, Irish Water will begin to refund domestic water charges. Irish Water is really focused on trying to make the refund process as easy and quick as possible for everyone so there is no application or registration process.
A cheque for the full amount will be issued to the account holder at the address where the last bill was sent. If you haven’t moved or if your personal details have not changed, you will not need to contact Irish Water.
If your details have changed then please give them a call on : 1850 448 448. Lines are open Monday to Friday from 9am to 5:30pm. If you do need to call Irish Water they will ask you some security questions to ensure they are speaking to the right person. But no one from Irish Water will ever ask you for your bank details. Irish Water has already completed a substantial amount of work to prepare for the issuing of refunds. There will be almost one million payments issuing over a period of months. They will be ready to implement the process as soon as they are advised by Government.