Your local support worker
Dealing with sight loss can leave people in the dark – not literally but certainly in terms of knowing what help is out there and how to access it. Our nationwide network of support workers provide a range of practical and emotional services to people who are blind or vision impaired.
Often the first step to becoming independent again is to find out what’s out there and the reassurance of knowing that there are solutions and support available is huge. We provide advice and information, which ranges from informing people about their eye condition and how it will affect their lives, to letting them know what support and services they can expect from NCBI and other voluntary or statutory agencies.
During the first meeting our support worker will talk to the person and/or their family about their current situation, how sight loss is affecting their day-to-day life and what they would like to change, as well as their hopes and goals for the future. The impact of sight loss is explored at both practical and emotional level.
Our support workers advocate on behalf of people who are blind or vision impaired. They work with local authorities and service providers towards making our environment more accessible to people who experience sight loss. This includes both physical access – such as audible signals at traffic lights, street furniture that is well laid out in contrasting colours to the surrounding area, and well marked steps and curb edges – and access to information in appropriate formats.
Information and advice
Through your local support worker, you can also benefit from training in independent living skills, which covers a range of skills including personal care, tasks around the house and mobility training. We can also provide support to the families of children with vision impairments, as well as to carers of people with vision loss.