We are happy to take referrals from anyone who is having significant challenges with their vision that cannot be improved with conventional correction glasses or medical treatment.
Our online referral process provides a quick and easy way for you to request services, either for yourself, a family member, or a patient. We contact all new referrals to conduct an assessment.
Check out our Adult Service Series videos below. These video will inform you about the referral process to the Adult Services Team and the services and supports that are available through NCBI after referral.

Each assessment completed by our trained staff will lead to the development of an individualised plan of support and advice based on the referral’s needs.
We accept referrals from:
- Self-referral
- Refer a relative or friend
- Professional referral e.g. clinicians such as Ophthalmologists and Optometrists.
NCBI Adult Services Series Part Two
NCBI’s Adult Services Series Part Two details the steps which our staff take once the assessment processes have been carried out. In this video you will learn about interventions, information and advice, the availability of emotional support and low vision assessments.
NCBI Adult Services Series Part Three
NCBI’s Adult Services Series Part Three details the different types of training and supports which are available through NCBI’ for people who are blind or vision impaired. This includes independent living skills, getting around safely, technology, equipment and access.