Working for People with Sight Loss

Tutorial: Resetting a default mail folder view

This tutorial has been written by our Technical Support Officer Paul Traynor.

Sometimes after customising a mail folder within Outlook we may not be happy with the way it works for us. We can take steps to restore this folder back to its normal factory default view in the following way.

1.First go into the affected folder. This folder cold be your “Inbox” or some other folder you recently created for storing specific mails.
2. Now use the following keys to begin the restore, “Left Alt + V, X”.
3. Once you press this combination you will be prompted by a message asking if you really want to restore this mailbox to its default view, “Yes or no”. Use the “Tab key” to pick a choice and press “Spacebar” once to complete.